JCPIC Malaysia Sdn. Bhd. Privacy Policy

• At JCPIC Malaysia Sdn. Bhd. Your Privacy is a Priority

  At JCPIC Malaysia Sdn. Bhd. we seek to provide products, services, and offers of value to you and your family. We use information from our interactions with you and other customers, and from other parties, to help us achieve that goal.

  We also recognize and respect your privacy. Accordingly, we have procedures intended to ensure that your personal information is handled in a safe, secure, and responsible manner.

• The Information We Collect

  Whenever you shop at jcpenney.com.my, we obtain from you the information we need to complete your transaction. This information may include your name, address, telephone number, birth date, and e-mail address. If you use a credit or debit card, it will include your account number.

  If you choose to use or participate in one of our various services, promotions, programs, or surveys, we may collect additional information. For example, if you sign up for our gift registry service, we will ask you for information concerning the event and your gift selections.

  From your transactions and other interactions with us, we obtain information concerning the specific products or services you purchase or use.

• Using the Information We Collect

  We use the information we collect for various purposes, including:

  • to complete your purchase transactions;
  • to provide the services you request;
  • to send you our promotions and other offers;
  • to contact you about the status of your store, or jcpenney.com.my orders;
  • to identify your product and service preferences, so that you can be informed of new or additional products, services, and promotions that might be of interest to you;
  • to notify you of product recalls or provide other information concerning products you have purchased;
  • and to improve our merchandise selections, customer service, and overall customer shopping experience.

• Information We Share With Others
  • JCPIC Malaysia Sdn. Bhd. Family:
    We share the information we collect with affiliated companies and licensees within the JCPIC Malaysia Sdn. Bhd. Family of businesses.
  • Service Providers:
    We provide information to other companies, including those within the JCPIC Malaysia Sdn. Bhd. Family, to help us bring you the products and services we offer.
  • Third-Party Offers:
    We provide information to responsible outside companies we carefully select so they can let you know about those of their products or services we think might be of interest to you.
  • Others:
    On rare occasions, we may be required to disclose customer information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. Also, if the ownership of all or a part of a business within the JCPenney Malaysia Sdn. Bhd. Family were to change, customer information pertinent to that business operations would likely be transferred to, or licensed for use by, the new owner.
• Safeguarding the Information We Collect

  Within the JCPIC Malaysia Sdn. Bhd. Family, we protect against unauthorized disclosures by limiting access to only our employees who need the information to do their jobs. We also inform all JCPIC Malaysia Sdn. Bhd. employees about their responsibility to protect our customer privacy and give them clear guidelines for adhering to our own business ethics standards and confidentiality policies.

  We limit the information we provide to outside companies to only the information we believe is appropriate to enable them to carry out their responsibilities under our contracts or to offer you products and services we think might be of interest to you. We contractually require that the information provided be used only for the specifically authorized purpose and that its confidentiality be maintained.

• Your Choices Regarding the Use of the Information We Collect
  
  If you prefer that we: NOT share information about you with any of the companies outside the JCPIC Malaysia Sdn. Bhd. Family that we have authorized to send you promotional information about their products or services, please write to us at JCPIC Malaysia Sdn. Bhd. at Lot 6-1-2 No. 6 Jalan Shelly Queen Avenue, 55100 Kuala Lumpur. Attention: Customer Relations, or call us at Tel: 60.3.9205 5732, or email us at privacy@jcpenney.com.myWe will make every effort to implement any choice you make as soon as possible.
• Email Communications
  
  You will receive promotional email communications only if you have asked to receive such material.
• Updating Your JCPIC Malaysia Sdn. Bhd. Contact Information or Checking the Status of Your JCPIC Malaysia Sdn. Bhd. Customer Account
  
  You can update or correct your name, address, telephone number, or email address by: writing to us at JCPIC Malaysia Sdn. Bhd. at Lot 6-1-2 No. 6 Jalan Shelly Queen Avenue, 55100 Kuala Lumpur, Attention: Customer Relations, calling us at Tel: 60.3.9205 5732 or emailing us at privacy@jcpenney.com.my or go to "My Page" to update the changes yourself.
• The Privacy of jcpenney.com.my Customers

  We use Secure Socket Layering (SSL) technology to encrypt your personal credit or debit card information, including the account number, while it is transmitted over the Internet between your computer and our website's servers. SSL is the industry standard technology for secure online transactions. Encryption is a sophisticated method of "scrambling" data.

• Aggregate Information
  
  We collect non-personal information about how users navigate through our web site. We aggregate this statistical information in order to improve our site, and we may share this information with our affiliates or other outside companies. This aggregated information does not include individual names or personal data, so it does not identify you or any other customer.
• Children's Privacy
  
  We do not knowingly collect any personal information from children under the age of 13 on our web site. We will not knowingly collect personal information from teens 13 through 15 years of age without disclosing how the information will be used and notifying the teens that they should obtain their parents' permission prior to submitting any personal information.
• Further Information
  
  We may change our privacy policy from time to time. When considering any change, your privacy will remain a priority. If we change our privacy policy in the future, we will let you know by posting the updated policy at this website. We encourage you to check our policy periodically. You can tell if it has changed by checking the revision date that appears at the beginning of the policy. If you would like further information, or have any questions, about our privacy policy: please write to us at JCPIC Malaysia Sdn. Bhd. at Lot 6-1-2 No. 6 Jalan Shelly Queen Avenue, 55100 Kuala Lumpur. Attention: Customer Relations, call us at Tel: 60.3.9205 5732 or email us at privacy@jcpenney.com.my